Locate Google Meet Issues with Network Performance Monitoring

Whether you’re working from the office, or currently working from home, you need to make sure that your key applications are working as they should be.

Video conferencing apps like Google Meet are used by millions of businesses and individuals every day to communicate with clients, colleagues, and partners. But did you know that UC and VoIP apps are more sensitive to network performance than others?

That’s why it’s important for IT pros to utilize Network Performance Monitoring to easily identify problems with Google Meet for remote users relying on Google Meet to work remotely.

Keep reading to learn how to use network performance monitoring software to monitor Google Meet network performance, to identify and fix issues like packet loss, laggy video, and jitter, and provide support for remote and in-office users from a distance.

What is Network Performance Monitoring?

Network Performance Monitoring (NPM) is the practice of monitoring and measuring the performance of different ends of your network to identify network performance issues, troubleshoot network problems, and create a performance history and baseline.

Network performance is generally measured using metrics such as packet loss, jitter, latency, bandwidth, VoIP Quality, and quality of service (QoS).

This process is typically done using a tool, like Obkio Network Performance Monitoring, which consists of deploying network monitoring Agents at strategic locations in a company’s offices or network destinations (data centers, clouds, remote users, etc.) to continuously measure network performance, collect data, and notify users of network issues or degradation.

How to Monitor Google Meet

Google Meet, and other video conferencing apps like it, can be significantly affected by poor network performance. And it can be very difficult to work remotely when your video conferencing apps keep lagging and freezing.

The best way to avoid laggy video and VoIP Quality is to continuously monitor network performance to proactively identify and solve network problems. So we’re going to run you through the steps for monitoring Google Meet performance.

1. Select a Network Performance Monitoring Software

To monitor your Google Meet performance, it’s recommended you use a software like Obkio Network Performance Monitoring Software to continuously monitor for you.

A network performance monitoring software monitors the performance of all ends of your network (not only your network equipment), to automatically notify you if any performance issues or degradation occurs.

2. Deploy Monitoring Agents

To monitor your network and Google Meet app, you’ll need to deploy Monitoring Agents.

Monitoring Agents are a unique software that runs performance tests directly from your company’s head office, branches, data centers and remote offices to measure network and application performance as if they were actual users.

• Deploy a Monitoring Agent

First, you need to deploy an agent to monitor Google’s network. Obkio offers the Google Cloud Public Monitoring Agent, which is a Monitoring Agent hosted within Google’s network around the world.

• Deploy an Agent in your Network

Next, you need to deploy a Monitoring Agent within your network to monitor your performance between your network and Google’s network.

Install a software or hardware agent in your company’s head office, data center, home office, or wherever you want to monitor Google performance from.

You should always deploy more than two Agents to more accurately locate network issues. For example, if you’re monitoring Google Meet performance between your head office and your Internet, use one Agent in our Head Office and 2 Agents to monitor Internet performance (for example Google Cloud and Microsoft Azure.

So if a network problem arises, you can easily see if that same problem is affecting all your sites or just one.

3. Identify Google Meet Network Issues

With your network monitoring setup, Monitoring Agents will send data packets to each other every 500ms to measure network metrics like latency, jitter, packet loss, and VoIP Quality for Google Meet

With Monitoring Agents measuring performance in your network and Google’s network, you can immediately pinpoint any issues affecting your Google Meet app, with data about:

• Where the problems are located
• What is causing the problems
• And who is responsible for fixing them

Once you’ve collected information about any current or potential problems, utilize troubleshooting tools like Traceroutes and Speed Tests to solve existing problems.

With Network Performance Monitoring, you can achieve continuous performance monitoring and testing to avoid any lagginess, freezing or disconnection issues before your next Google Meet conference.

If you use other video conferencing applications, this same process can also help you monitor applications like Microsoft Teams and Zoom. For Microsoft Teams, deploy a Microsoft Azure Agent to monitor Microsoft’s Network.

For Zoom, deploy the AWS agent to monitor Zoom’s network, since Zoom is supported by AWS.