The Future of Workplace Communication

The technologies that organizations give their employees have a significant contribution to workplace culture; they also impact pleasant surroundings as perks such as on-site meals or open space. It is essential to maintain the right balance.

While multiple isolated communications solutions enable the staff to discover better ways to communicate, they also reduce the productivity rate.

According to a study performed by Deloitte, distributed approaches to business communication across various platforms are basically harmful to the teams; they make engaging in a task together difficult for the employees. More than two-thirds of workers tend to waste an average of 60 minutes at work only for navigating between apps and programs meant for facilitating communications.

Fragment communication tools have challenged continuous effort in driving productivity and engagement in this current era of distraction. With the help of unified communications solutions or UC solutions, companies have started to address this issue.

How will UC tools improve the future workplace?

• Share information- UC tools connect your employees working at different branches. It reiterates the principal message across the company. It allows various departments to know what resources are available; what assets are accessible? For instance, if productivity is the primary concern, your employees should feel the priority through plenty of resources and shared information.
• Convey the significance of time away from work– The Covid-19 pandemic has made work away from work mandatory under certain circumstances. Market experts believe that workplace culture is going to be remote in the long run. Remote work cannot run efficiently without the arrangement of impeccable communication. Therefore, future communication tools need to be more advanced for making remote work as smooth as office work.
• Engage employees– Employees usually listen to other employees. In this pandemic, like never before, employees trust their bosses, too. The 2020 Edelman Trust Barometer revealed that “my employer” was the most trusted institution. Employers should remember to add personal stories, informal communication, arrange “real talk” communities, and host events for particular groups in the workforce. Moreover, utilizing testimonials from all departments and designations in the organization rejuvenates prosperity.
• Assessing impact- This feature of unified communication solutions will significantly impact the overall productivity of an organization. Employers or management will constantly be asking for feedback and measuring communication and other well-being program metrics. They will assess the metrics to determine whether the running programs are hitting the mark efficiently or the current plan needs changes.

Bottom line

Being able to share essential data with the right employees at the right time has already become a necessity. In the future, its importance will grow steadily. In this context, it is essential to note that the employees expect to explore the data they are interested in ready before their hands.

Earlier, many of us thought that the future workplace communication was years away, while currently, it is the burning reality that we have been experiencing since 2020.

As we are now going through a transition into the future workplace communication and advantages and disadvantages that come with the changes, employers should pay more attention to the relationships and communications of the employees with the workforce. However, the role of robust unified communications solutions will be more important in the upcoming days.